FAQs

Don't worry, we can resend your tickets if you don't find them.
But first, please check your spam/junk mail for an email from: Regal – Zir Chemed.
If you still can't find it, you can contact us or send us an email to regaltickets@gmail.com with your order number, name and telephone number, we will Email you back your tickets ASAP.
We'll be happy to help you with your problem if we can.
However, as clearly stated when you purchase your tickets, we are unable to refund or cancel ordered tickets. All sales are final and unchangeable. So please avoid sending us such requests.
We've had some cases of customers who wanted to purchase seats that looked taken. After purchasing different seats, they went back to the site and saw that the original seats they wanted were vacant. This happens because another customer chose them, then changed her mind before completing her order. It is out of our power to prevent this and it is not a valid cause for changing your seats. .
Changes are allowed only in very extreme cases. .
Please contact us or send us an email to regaltickets@gmail.com with your order number, name and telephone number and a short description of your problem. .
A representative will get back to you ASAP.
The play will take place in the Jerusalem Theatre, at the Sherover Hall, 20 Marcus st. Jerusalem. Parking spaces are few, but can be found on Marcus or Chopin Street.
The number 13 bus can be taken from Yaffo or King Goerge st. directly to the theater.
You can also take the 32 bus from Tachana Merkazit and get off at the Arlozorov stop. Walk on until the end of Arlozorov then turn left onto Jabotinski, and immediately right on the roundabout into Marcus Street. Walk down and you will see the theatre on your right. This walk should take up to 10 minutes.
Please press here for map.
Please press here to view map of the Sherover hall.
Special rates listed below are available only for the MATINEE show at the Jerusalem Theatre, valid until Thursday 5.1.17. Available online or by telephone.
These rates are for early bookings, they may be stopped at any time.
The special rates are for Seniors (over 60's) and for Juniors (under 12's) and for groups of 10 or more people. Group tickets will be paid for by one person and emailed to one location.
The prices are:
75 nis instead of 90 nis.
105 nis instead of 125 nis.
120 nis instead of 145 nis.
Premium seats are 155 nis instead of 190 nis.
There are 4 seats (wheelchair spaces) on row 8 priced 125nis, approachable by the main elevator. Regular 145 nis seats available near these spaces. There are a few on street disabled parking spots on Chopin Street.
Additionally, there are 3 disabled seats (wheelchair spaces) at the back row of the Sherover hall (row 24) priced 90nis. By purchasing any of these seats you are entitled to a disabled parking spot in the private theatre parking (entrance from Chopin Street). New elevator available through back parking to these spaces.
To see the layout of the hall, please press here.
We are sorry, but all the above are strictly forbidden in the theatre.
You will not be able to enter with any baby, even tiny, held or sleeping.
No food or drinks allowed at all (except bottled water). Apart from the awful noise of the nosh bags crackling and the munching (yes, the actresses do hear all the munching and talking going on in the first rows!) we beg of you to consider the Chilul Hashem created by the eating and the garbage left behind.
The story is multi layered and so can be appreciated by children and adults alike. We would recommend bringing children from age eight, as the children have to be capable of sitting for more than 2 hours without disturbing those around them. There are serious scenes and emotional ones, but nothing too heavy. A show that is appropriate for the whole family.

The play is being supervised by Rebbetzin Tirtza Reichman, previously teacher at "Ko Tomar" and "Peninei Chen" in RBS and now a Kallah teacher.
DVDs of all our shows can be purchased in Israel:
At Shanky's in Yerushalaim and Judaika in RBS or at the following locations:
In Ganei Geulah: Tzippy Hammer, Rehov Yirmiyahu 44 app. 3 – 02-5371836.
In Har Nof: Esther kaminetzky, Rehov Hakablan 24 app. 4 – 02-6518933.
In RBS: Rivka Lapidus, Rehov Nachal Sorek 17 – 02-9993426.
NEW, In Bney Braq: Chaya Goldschmidt, Rechov Sokolov 35 - 077-7992515.
To order online please press here.
To order by phone at Zir Chemed office, please call 02-6536854

To purchase in the USA please press here.
To purchase In the UK:
Golders Green: Mrs. Liebermann – 0208 458 5565.
Stamford Hill: Mrs. Freidi Weinberg – 0208 809 0597.
Gateshead: Mrs. Libby Rabinowitz – 0191 477 9905.
Manchester: Fam. Beigel – 01617924936.
To advertise in this year's Israeli brochure, please call Blimi Schloss on 0544349658 or email blimischloss@msn.com.
To advertise in this year's London brochure, please call Faigy Kalish on +44-744-901-6493 or email zirchemedbrochure@gmail.com.
Little Lord Fauntleroy will be travelling to Gateshead, Manchester, London and Antwerp.
In Gateshead on February 21st, to book tickets please look out for further information in the local advertiser .
In Manchester on February 22nd, to book tickets please call +44-797-627-2611
In London on February 26th, there will be 2 performances: an afternoon and an evening show.
NEW: Purchase tickets for London online. For technical issues please call +44-797-732-4263 between 8PM and 9PM
In Antwerp on February 28th, to book tickets please call +32-475-511-837 or +32-486-527-288