FAQs

The dates and times of Heidi at the Jerusalem Theatre are as follows:
Sunday, December 30th 2018, at 8:00PM.
Monday, December 31st 2018, at 7:30PM.
Sunday Matinee, January 13th 2019, at 3:00PM.
Sunday Evening, January 13th 2019, at 8:00PM.
Monday, January 14th 2019, at 7:30PM.
Tuesday, January 15th 2019, at 7:00PM.
Don't worry, we can resend your tickets if you don't find them.
But first, please check your promotional folder and your spam/junk mail for an email from: Regal – Zir Chemed.
If you still can't find it, you can contact us or send us an email to regaltickets@gmail.com with your order number, name and telephone number, we will Email you back your tickets ASAP.
We'll be happy to help you with your problem if we can.
However, as clearly stated when you purchase your tickets, we are unable to refund or cancel ordered tickets. All sales are final and unchangeable. So please avoid sending us such requests.
We've had some cases of customers who wanted to purchase seats that looked taken. After purchasing different seats, they went back to the site and saw that the original seats they wanted were vacant. This happens because another customer chose them, then changed her mind before completing her order. It is not in our power to prevent this and it is not a valid cause for changing your seats.
Changes are allowed only in very extreme cases.
Please contact us or send us an email to regaltickets@gmail.com with your order number, name and telephone number and a short description of your problem. .
A representative will get back to you ASAP.
Please press here to view map of the Sherover hall.
The play will take place in the Jerusalem Theatre, at the Sherover Hall, 20 Marcus St. Jerusalem. Parking spaces are few, but can be found on Marcus or Chopin Street.
The number 13 bus can be taken from Yaffo or King Goerge St. directly to the theater.
You can also take the 32 bus from Tachana Merkazit and get off at the Arlozorov stop. Walk on until the end of Arlozorov then turn left onto Jabotinski, and immediately right on the roundabout into Marcus Street. Walk down and you will see the theatre on your right. This walk should take up to 10 minutes.
Please press here for map.
We are sorry, but all the above are strictly forbidden in the theatre.
You will not be able to enter with any baby, even tiny, held or sleeping.
We specifically ask you to please not video any part of the show.
No food or drinks are allowed (except bottled water). Apart from the awful noise of the nosh bags crackling and the munching (yes, the actresses do hear all the munching and talking going on in the first rows!) we beg of you to consider the Chilul Hashem created by the eating and the garbage left behind.
Special rates listed below are available only for the MATINEE show at the Jerusalem Theatre, valid until Thursday 13.12.18. Available online or by telephone.
These rates are for early bookings, they may be stopped at any time.
The special rates are for Seniors (over 60's) and for Juniors (under 12's) and for groups of 10 or more people. Group tickets will be paid for by one person and emailed to one location.
The prices are:
75 nis instead of 90 nis.
105 nis instead of 125 nis.
120 nis instead of 145 nis.
Premium seats are 155 nis instead of 190 nis.
There are 4 seats (wheelchair spaces) on row 8 priced 125 NIS, approachable by the main elevator. Regular 145 NIS seats are available near these spaces. There are a few disabled parking spots on Chopin Street.
Additionally, there are 3 disabled seats (wheelchair spaces) at the back row of the Sherover hall (row 24) priced 90 NIS. By purchasing any of these seats you are entitled to a disabled parking spot in the private theatre parking (entrance from Chopin Street). A new elevator is available through the back parking to these spaces.
To see the layout of the hall, please press here.
The show should run from start to finish, about 2:45hours, including the intermission.
We aim to always start on time, but are dependent on the arrival of the audience.
If you are planning to catch a last bus or ordering a ride back, please add 30 minutes to allow for unexpected delays.
We are proud to say that all of our profits go directly to Zir Chemed, a fertility and support organization for childless couples.
Naturally, a show of such a caliber has a lot of expenses, but its success in Israel and in Europe and the continuing sales of new and old DVDs, provide continued profit for Zir Chemed, enabling it to help more couples.
We suggest you ask your Rav about using Maaser money for purchasing tickets.
Heidi is a show for women and girls. This show is bright and happy with a message of giving to others. There are scenes that may be sad or tense, but each has a happy resolution not long after. We promise a happy ending!
We would recommend bringing girls from age eight and up, since the show is more than two hours long and audience members must be capable of sitting without disturbing others.

The play is being supervised by Rebbetzin Tirtza Reichman, previously teacher at "Ko Tomar" and "Peninei Chen" in RBS and now a Kallah teacher.
All payments on our website are processed through https://secure.cardcom.co.il/ in Israel, or https://secure.fidelipay.com in UK, both are secure credit card clearing companies.
When a credit card form opens in our site, you are basically transferred to this clearing company, then back again to us after payment is verified. We do not keep your credit card details, we don't even know what they are. So your payment is 100% safe and secure.
DVDs of all our shows can be purchased in Israel:
At Shanky's in Yerushalaim and Judaika in RBS or at the following locations:
In Ganei Geulah: Tzippy Hammer, Rehov Yirmiyahu 44 app. 3 – 02-5371836.
In Har Nof: Esther Kaminetzky, Rehov Hakablan 24 app. 4 – 02-6518933.
In RBS: Rivka Lapidus, Rechov Nachal Sorek 17 – 02-9993426.
In Bnei Brak: Chaya Goldschmidt, Rechov Sokolov 35 – 077-7992515.
NEW, In Kirat Sefer: Chaya Frenkel, Rechov Rashbi 30 – 0548-538100.
NEW, In Ashdod: Chani Barnett, Rechov Hayasmin 2 – 0548-525363.
To order online please press here.
To order by phone at Zir Chemed office, please call 02-6536854

To purchase in the USA please press here.
To purchase In the UK:
Golders Green: Mrs. Liebermann – 0208 458 5565.
Stamford Hill: Mrs. Freidi Weinberg – 0208 809 0597.
Gateshead: Mrs. Libby Rabinowitz – 0191 477 9905.
Manchester: Fam. Beigel – 01617924936.
To advertise in this year's Israeli brochure, please call Yehudis Levi on 0535307476 or email Zirchemed@zirchemed.org. Final deadline to send you ads: 1/12/2017.
To advertise in this year's London brochure, please call Faigy Kalish on +44-744-901-6493 or email zirchemedbrochure@gmail.com.
Heidi will be travelling to Gateshead, Manchester, London, Antwerp and Zurich.
In Gateshead - on Tuesday, January 22nd, 2019, to book tickets please look out for further information in the local advertiser.
In Manchester - on Wednesday, January 23rd, 2019.
Tickets for Manchester can be booked online. For assistance please call +44-797-732-4263 Sunday to Thursday between 8PM and 9PM.
In London - on Sunday January 27th 2019, there will be just one performance in a new larger theatre, Indigo at the O2. For directions and to pre-book parking, please press here .
Tickets for London can be booked online. For assistance please call +44-797-732-4263 Sunday to Thursday between 8PM and 9PM.
In Antwerp - on Tuesday, January 29th, 2019, to book tickets please call +32-475-511-837.
In Zurich - on Wednesday, January 30th, 2019, at the Volkshaus.
Tickets for Zurich can be booked online. For assistance please call +41787493811 between 8:30PM and 10:00PM.